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FAQ

FAQ

  • Searching Products

    Search products on the website from within our inventory and ones you’ve previously purchased. Searches can be made through the search bar, using the filter options, or by brands.

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  • The Dashboard allows you to track orders, convert quotes, repeat past purchases, view and print Order/Quote Details, and obtain Proof of Delivery (P.O.D.), invoices, and packing slips.  You can quickly filter by Date and Submitted By. 

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  • The Order Management Dashboard allows you to track orders, convert quotes, repeat past purchases, view and print Order/Quote Details, and obtain Proof of Delivery (P.O.D.), invoices, and packing slips. You can quickly filter by Date and Submitted By. 

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  • Comparing Products allows you to select up to 3 products to view/compare. The products selected are entered into a table displaying features and specifications. Differences are highlighted to allow the selection of the best product to meet your needs. Products can be added directly to the cart from the table. 

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  • Motion.com offers a Saved List feature that gives you the ability to easily create and organize commonly used items. The lists can be used as a Bill of Materials list, commonly used shopping lists or just a list of hard-to-find items. 

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  • The Buy It Again list allows you to view previously purchased products, their current availability, and pricing. You can use this tool to repeat past purchases quickly and easily. 

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  • The Plant Floor feature allows you to upload a bird’s eye view of your plant, warehouse, or location. Learn to mark your Plant Floor with location pins, see existing Plant Floor layouts, navigate to all Product Lists, and more with this tool.

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  • Customers can create custom items when they need products personalized or altered to meet their specifications. The customization tool is also useful for ordering items not currently listed on the Motion website.

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  • Requesting a quote through the Motion.com website is easy! You simply find the product that you want, add it to your cart and then hit Request a Quote.

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  • When checking out on Motion.com you can add purchase order (PO) numbers, select your delivery method, update shipping details, and add payment types. You can save this information for future orders. 

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  • Find tracking info, invoices, and packing slips using the shipped tab, UPS or FedEx tracking, and the quick-search bar. Orders placed on Motion.com or through a Motion sales representative will be found here.

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  • When using this configurator, you will be able to build cylinders to customer specifications without needing to reach out to Emerson directly, resulting in a faster lead time. The configurator will provide you with the ability to quickly and accurately build the correct model and provide a quote for that specific model code.

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  • With our easy payment portal powered by Billtrust you can manage your account’s online payments. As a logged in user, navigate to the Pay Invoices option in your menu to gain access to:

    • Simple payment options for statement balances
    • A summary view of your open and closed invoices, as well as your payment history
    • Ability to download payment info directly into common accounting software

    To learn more about the Pay Invoices feature, review the FAQs located at the bottom of the Billtrust payment page.

  • Motion’s Press Kits house collateral for composing presentations, pitch decks and brand ambassadorship. Learn how to access logos and social media graphics and more in this step-by-step guide.

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  • Motion serves government, education & nonprofit organizations with a cooperative purchasing programs through Sourcewell and OMNIA.

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